How to Walk the Plank

How to Walk the Plank

I left three companies that feature significantly on my resume – Microsoft, Vodafone and Fairfax without knowing where I was going..... Walking the plank so to speak, and dropping off the end into the great unknown. The purpose of this blog is to share what I learned along the way.

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How to Come Back After a Career Break

How to Come Back After a Career Break

There are a lot of reasons people take a career break. Redundancy, exhaustion, building a family, fulfilling the role of carer, or to pursue a personal passion. A career break is a good and healthy thing to do. But there is always a fear about coming back. I've taken a few career breaks in my time, and I wanted to share that story.

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4 Tips on Changing Your Agency's Culture

4 Tips on Changing Your Agency's Culture

I recently attended the Customer 360 Symposium in the Hunter Valley where I heard from the most amazing speaker. Michael Henderson was the stand out in the crowd of speakers as he was talking cultural change requirements within businesses to ensure their successful transformation in our customer centric world. As I watched the 130+ delegates nod along and sing his praises afterwards, I hit the stark reality. Michael was talking about client-side businesses, yet my brain was translating this into agency/service-side relevance.

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How To Work With Ambiguity

How To Work With Ambiguity

Every now and then I get asked what I think are the most important skills or behaviors for people to have in their professional kit bag today. These have evolved in my view over the years, and certainly when I was starting out about 25 years ago, the skills that were essential then are different to today.

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