Fairfax Media: The Role of Mobile in the Retail Path to Purchase
With omni-channel shopping becoming the new retail norm, it's no surprise that 65% of Australians are using mobile devices to help them shop. Fairfax Media recently undertook a study with the aim to explore the stages consumers go through within the retail purchase journey, with a particular focus on how they're using their mobile devices within this purchase cycle.
Highlights from the research piece as follows:
- Two-thirds (65%) of Australians have used a mobile device to help them shop in the last 3 months
- Close to two-in-five Australians expect to use their mobile devices more for retail shopping in the future
- There is a strong emotional connection with Fairfax Media's mobile brands that influences and inspires our consumers actions
Download the report below.